Leading leisure airline, Jet2.com has recently pledged to take a harsh line against any disruptive and inappropriate behaviour onboard its flights, following a rise in incidents industry-wide.
The zero tolerance policy is driven by Phil Ward, Managing Director of Jet2.com to protect families and holidaymakers, ensuring every customer has a safe, enjoyable and comfortable flight without the worry of disruptive behaviour onboard.
The stance, put in place as of today, on all flights to over 55 destinations across Europe, reassures passengers that their welfare is the airline’s key priority. As appropriate, the following actions will be set in motion for unacceptable behaviour onboard including racist behaviour, threatening conduct towards passengers and staff, and excessive consumption of alcohol;
- Police prosecution
- Refusal to board
- Flight diversion
- Flight ban for life
few weeks ago, Friday 29th May, Jet2.com has given a lifetime ban to a male, Grant Marshall on a flight to Alicante from Leeds Bradford Airport. The individual was on one of a party of 14 who was asked on numerous times to stop consuming illicit alcohol, using intimidating language and threatening behaviour.
Following this incident, Jet2.com has already received a number of calls from passengers on-board the flight thanking and congratulating the airline on taking this stance.
Well done Jet2.com, about time someone took this seriously.